PRIVACY POLICY – ORGONIKA VITAL

In compliance with Regulation (EU) 2016/679 (GDPR) and Organic Law 3/2018 (LOPDGDD), users of this website are informed about how Orgonika Vital collects and processes their personal data.

1. Data Controller

Orgonika Vital
Owner: José Ramón Bastida
Location: Gipuzkoa, Spain
Contact email: contacto@orgonika-vital.com
Phone: +34 638 731 125

2. Data We Collect

We only collect the data necessary to manage your purchase and provide you with good service:

a) Data provided directly by the user:

  • Name and surname

  • Postal address

  • Phone number

  • Email

  • Payment information (securely managed by Shopify, PayPal, Bizum and other platforms; Orgonika Vital does not have access to full card details)

  • Messages or queries sent via the form or email

b) Navigation data (automatic):

  • IP address

  • Device type

  • Technical, analytical, and personalization cookies

  • Page interaction information (pages visited, time spent, etc.)

This data is collected automatically by Shopify and compatible tools.

3. Purpose of Processing

We use your data to:

  1. Process orders and shipments

  2. Respond to inquiries or requests

  3. Manage payments and billing

  4. Prevent fraud

  5. Send communications related to your order

  6. (Optional if you add newsletters in the future) Send commercial information, always with prior consent

4. Legal Basis

The use of your data is based on:

  • Contract execution: to process your purchase

  • User consent: for forms, newsletters, or cookies

  • Legitimate interest: to improve the shopping experience and prevent fraud

  • Legal compliance: tax and accounting obligations

5. Data Recipients

We may share data only with platforms necessary for the activity:

  • Shopify, which hosts the store and manages the purchase process

  • Correos, for shipments

  • Payment platforms: PayPal, Bizum, banking entities

  • Shopify apps necessary for functionality (only if you install them)

We do not sell or transfer your data to third parties for commercial purposes.

6. Data Retention

  • Purchase data: up to 6 years (legal obligation)

  • Contact data: until you request its deletion

  • Cookies: as per duration indicated in the cookie policy

7. User Rights

You can exercise:

  • Right of access

  • Right to rectification

  • Right to erasure ("right to be forgotten")

  • Right to object to processing

  • Right to data portability

  • Right to restriction of processing

To exercise these rights, write to: contacto@ogonika-vital.com

8. Security

Orgonika Vital applies the necessary security measures to protect data, in coordination with the secure protocols of Shopify and payment platforms.

9. Changes to the Policy

We may update this policy at any time.
The current version will always be published on the website.